- Customer Service: Responding to customer inquiries, offering information, and monitoring customer experience and brand reputation.
- Time Management: Organising calendars and scheduling meetings.
- MS Office Proficiency: Extensive experience with Excel and PowerPoint.
- Google Suite Management: Efficient use of Google applications.
- Inbox Management: Optimising and managing email correspondence.
- Research and Data Management: Conducting research, collecting data, and performing data entry.
- Meeting Documentation: Taking notes and minutes during meetings (via Zoom, MS Teams, or conference calls).
- Communication Preparation: Creating memos, emails, invoices, reports, and other correspondence.
- Travel and Accommodation Coordination: Researching and booking travel arrangements.
- Document Preparation: Compiling materials for meetings and business trips.
- Report Formatting and Proofreading: Ensuring clarity and accuracy in reports.
- Process Improvement: Identifying opportunities to enhance administrative workflows.
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